Orders & Shipping
When your bot purchases physical goods — from Amazon, Shopify stores, or other merchants — each purchase is tracked as an order. The Orders tab gives you visibility into what was bought, how much it cost, and where it is in the fulfillment process.
Accessing Orders
Navigate to Transactions in the sidebar and click the Orders tab. You'll see a list of all orders placed by your bots, sorted by most recent.
Order Cards
Each order is displayed as a card showing:
- Product name and image — What was purchased, with a thumbnail when available
- Vendor — The merchant or supplier (e.g., Amazon, a Shopify store)
- Category — The merchant category, if known
- Bot name — Which of your bots placed the order
- Status badge — The current fulfillment state
- Price — The order total, including quantity if more than one unit
- Date — When the order was placed
Click any order card to open its full detail page.
Order Timeline
Every order follows a fulfillment timeline with four stages:
- Pending — The order has been placed but not yet confirmed by the merchant
- Processing — The merchant has confirmed the order and is preparing it
- Shipped — The order is in transit, with tracking information when available
- Delivered — The order has arrived at the shipping address
The timeline is displayed visually on each order's detail page, with the current stage highlighted.
Failed Orders
If an order fails at any point — due to payment failure, delivery issues, or cancellation — it shows a red Failed status instead of the timeline. The specific failure reason (e.g., payment_failed, delivery_failed, cancelled) is displayed alongside it.
Order Details
Clicking an order card takes you to a detail page at /orders/{id} where you can see:
- Full product information — Name, image, product URL
- Pricing breakdown — Item price, taxes, shipping cost
- Shipping address — Where the order is being delivered
- Tracking information — Carrier name and tracking number (when available)
- External order ID — The merchant's own order reference number
- Order timeline — Visual progress through the fulfillment stages
Tracking Shipments
When a merchant provides tracking information, it appears on the order card as a carrier name and tracking number. You can use this to look up the shipment directly on the carrier's website.
Guardrails for Purchases
You can configure spending controls that apply before your bot places orders:
- Spending limits prevent orders above a certain amount
- Category controls block purchases from specific merchant categories
- Approval modes require your sign-off before the bot can complete a purchase
To configure these, click the guardrails option on the Orders tab or visit Spending Limits.
Next Steps
- Viewing Transactions — See the full financial ledger across all wallets
- Spending Limits — Set per-transaction, daily, and monthly caps
- Category Controls — Block or allow specific merchant categories